Contact Louise's Fiddly Bits
Have a question about our unique resin art or need a hand with something? We're here to help! The easiest way to get in touch is by sending us an email via the contact form below. We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
A note on our art
All of our resin art pieces are individual and unique. Replication is not exact, and some variation will always occur, which is part of what makes each item so special.
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Our location
Melbourne, Australia
Online Shop
Terms & Conditions – Product & Refund Policy
Unique Items
All products sold are unique, one-of-a-kind items. Due to the nature of these goods, no two items are identical, and exact replication is not possible.
Product Images
All images displayed on our website are photographs of the actual item available for purchase. The item you receive will be the exact item shown in the images.
Natural Variations
By purchasing from us, you acknowledge that minor variations, irregularities, or characteristics may be present. These are inherent to unique items and are not considered defects.
Change of Mind
We do not offer refunds or returns for change-of-mind purchases, including where you decide you no longer want the item after purchase.
Refunds & Consumer Rights
Nothing in these terms excludes or limits your rights under Australian Consumer Law.
Refunds or replacements will only be provided where required by law, including if an item:
- is faulty or damaged upon arrival, or
- is significantly different from its description
Customer Responsibility
Customers are encouraged to carefully review all product images and descriptions prior to purchase to ensure the item meets their expectations.
Agreement
By completing a purchase, you acknowledge and agree to these Terms & Conditions, including the unique nature of the items and the limitations on refunds.